Welcome to The Watch Fixer!
My name is Marc Bousquet (booskay), and people call me The Watch Fixer. There's no doubt about it; I'm a watch guy. I love wearing them, collecting them, fixing and restoring them. I buy them and I sell them. I've been working on my own watches as a hobby for almost 25 years now, and in August of 2020 decided to hang up a shingle and offer convenient, reasonably priced, everyday watch repair services locally here in the Raleigh-Durham metro area, and nationwide through the mail.
I offer my services by appointment, but walk-ins are welcome too. The advantage of having an appointment is that you can be certain that I'll be here when you arrive and won't be out running errands or otherwise away from the shop.
Many online mail-order watch repair websites want you to believe they have a “team of highly trained Swiss watch experts" standing ready to service your watch. They even post stock photography of watch technicians in their tidy white lab coats hunched over their all-white benches in an all-white laboratory somewhere in the Swiss Alps. It's almost comical. I SAY THAT IT'S PURE MARKETING FLUFF AND NOTHING MORE. They're trying to fake you out by painting a picture that most likely doesn't even remotely exist.
At THE WATCH FIXER, the "team" consists of just me, hunched over my humble watch repair bench here in Durham, North Carolina. While it is true that I have been to Switzerland, and it's also true that I have been to school, it's also true that I have never been to any school in Switzerland. What you get from me is honest, laser-focused personal attention to your watch servicing needs. I like to think that I know what I’m doing, and my goal is to prove that to you by way of a pleasurable watch repair experience. If you should ask me to perform any service that is beyond my skills, I am humble and honest enough to let you know it up front.
I am focused on providing reasonably-priced, quality watch service for most common repair issues, including battery replacement, accuracy adjustment via digital timegrapher, crown and stem replacement, crystal restoration or replacement, date magnifier (cyclops) installation, movement replacement, quartz jump starts, water pressure testing, hand re-installation, custom watch modifications, bracelet repairs and adjustments, cleaning and polishing and a host of other services.
I WILL ALWAYS TREAT YOUR WATCH WITH THE SAME CARE AND ATTENTION TO DETAIL THAT I USE WHEN WORKING ON MY OWN WATCHES!
I provide repair services for most watch brands. I perform most repairs (but not full teardown servicing) on expensive luxury watches such as Rolex, IWC, Panerai, Breitling, Cartier and others, due to high tooling costs and potential damage liability. IF YOU OWN A "REPLICA" VERSION OF ANY HIGH-DOLLAR LUXURY WATCH I'LL BE HAPPY TO WORK ON IT FOR YOU. Just send me a message.
I CAN QUICKLY EVALUATE AND DIAGNOSE YOUR WATCH AT NO CHARGE. I'll provide you with a reasonable ballpark quote of what it should cost to get the job completed. Most repairs are accomplished within a week or two, but there are always exceptions to this general timeframe.
Many common watch repairs can be completed for less than $50. Battery replacement for everyday watches using a standard battery is $20 plus NC sales tax. Battery replacement for premium watches like Tag Heuer, Movado, IWC, Omega, Cartier, and other higher-end brands is $35 plus NC tax. A few watch models require moderate disassembly and will cost more. For Citizen Eco-Drive, Seiko Kinetic, and other watches using a 15-year rechargeable battery/capacitor power cell, there is an additional $30-$50 charge to cover the cost of the special battery, and the slightly more time-consuming installation process. I will NEVER put a no-name battery in your watch; I use only quality, name-brand watch batteries like Energizer, Panasonic, Renata, Maxell, Duracell and Sony/Murata. My battery change service includes a full 12-month parts and labor warranty!
THE WATCHES OF THE WEEK!
Each week I try to make time to post one of the two hundred or so watches that I currently have for sale in my Durham shop. I try my best to post a different watch each week (sometimes I fail), so visit often! The watches that I post here will always have something special or noteworthy about them, and like any of the watches that I sell, the price will be very reasonable.
Up for sale are these AWESOME "STAR WARS" WATCHES FROM THE UNDONE WATCH COMPANY! I have quite a few Undone brand watches in the shop and in my personal collection because I feel they are well made, are an excellent value, and a lot of fun to wear. They are powered by high-tech, reliable Seiko Mecha-quartz movements. These watches are all in new or near-new condition, and they are being offered for sale at $220 each.
So, if you'd like to get your watch fixed, or to make arrangements to come by and do some shopping, please send me a message, and let me know what you'd like to do. It will be helpful if you can let me know the brand and model number of the watch you need to be repaired, and what the watch is doing or what it's not doing. That's all that I'll need to get things started. I'll be sure to get back to you within 24 hours. Thanks for visiting!
Marc
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